Parent Portal: Stress-Free Childcare, Just a Click Away

We understand that finding a babysitter you trust can be stressful. \ That’s why we’ve built a seamless, safe, and reliable platform designed to give you complete peace of mind. Whether you need last-minute childcare, a regular babysitter, or an emergency backup, we’ve got you covered.

It Takes A Village Subscriptions – Childcare, Simplified

At It Takes a Village, we understand that childcare isn’t one-size-fits-all. Whether you need flexible, last-minute support or a concierge-style service to handle everything for you, our subscription plans are designed to make parenting easier — together.

Village Essentials – For busy parents who need priority access and peace of mind

✔️ Priority access to top-rated sitters
✔️ Personalized sitter recommendations
✔️ Discounted booking fees
✔️ Verified sitters with background checks
✔️ In-app messaging & easy booking
✔️ Secure payment processing

$15 per month

Perfect for parents who want fast, reliable childcare when they need it most.

Village Concierge – Let us handle everything for you

✔️ All features of the Essentials plan plus...
✔️ A dedicated concierge to match you with the best sitter
✔️ Pre-arranged childcare for special events & recurring bookings
✔️ VIP support for urgent last-minute needs
✔️ Exclusive perks, including trial offers & first-aid trained sitters

$30 per month

Designed for parents who want a high-touch service and complete childcare peace of mind.

Why Parents Love It Takes A Village

Vetted Babysitters You Can Trust – Every sitter undergoes thorough background checks, including Ministry of Justice police checks, and is fully covered under our ITAV Sitter Guarantee for added safety and peace of mind.

Flexible & Reliable Childcare – Book sitters for evenings, weekends, and even last-minute requests.

Real Reviews & Ratings – See feedback from other parents before making a booking.

Secure & Simple Payments – No cash needed! Pay your sitter safely through our platform.

Peace of Mind Features – Verified references, sitter profiles, and real-time updates on your child’s activities.

Find our more about our ITAV Sitter Guarantee

Exclusive Parent Benefits

Referral Program – Invite friends and earn credits towards future bookings.

Subscription Options – Get priority access to top sitters with ITAV Concierge.

Community Support – Join our parent network for advice, events, and exclusive perks.

How to Book a Babysitter in 3 Easy Steps

📅 Step 1: Search & Select
Use filters to narrow down sitters based on experience, availability, and location. Check sitter profiles, reviews, and rates.
💬 Step 2: Message & Confirm
Chat with your sitter via the ITAV platform to discuss any special instructions. Confirm your booking and receive a booking confirmation via email.
💰 Step 3: Pay Securely & Enjoy!
Payments are processed securely through ITAV—no need for cash. Relax knowing your sitter is vetted and ready to provide great care.

Book your first sitter today! Click here

Payment, Rates & Cancellations

How Payments Work
💳 All payments are handled securely through ITAV—no cash exchanges!

You’ll be charged once your sitter confirms the booking.
Payment is held securely and released to the sitter after the session.
Track all your transactions in the Parent Dashboard.

Cancellation Policy
❗ If you need to cancel a booking:

More than 24 hours in advance: No charge.
Less than 24 hours before the booking: A small cancellation fee may apply.

FAQ & Troubleshooting

Common Questions from Parents \

❓How do I know my sitter is reliable?
💡 All sitters are vetted through a virtual meeting with us, identify verification and you can search for the platform for Sitters with Ministry of Justice criminal record checks and those who have parent reviews. We also offer a Sitter Guarantee which you can find at: www.ittakesavillage.nz/p/sitterguarantee

❓What happens if my sitter cancels?
💡 We’ll help you find a replacement ASAP! Contact support@ittakesavillage.nz for assistance.

❓ Can I book the same sitter again?
💡 Yes! You can find all past bookings in your dashboard for easy re-booking.

We’re Here for You!
You’re an important part of the ITAV community, and we’re committed to supporting you every step of the way.

Need help? Reach out anytime:
📧 support@ittakesavillage.nz | 📞 021-199-5560