Babysitter Success: Your Guide to Thriving with The Village Co.
At The Village Co., we believe that babysitting isn’t just a job - it’s an important role in supporting families and building connections. This hub is your go-to place for onboarding, training, job tips, and everything you need to make the most of your babysitting journey.
Babysitting Best Practices
We want to ensure you feel prepared and confident for every booking.
Here are some key tips:
Before the Job:
Review the family’s profile and any special instructions.
Pack a small bag with essentials (notepad, pens, age-appropriate activities).
Confirm the job details with the parent via the The Village Co. messaging system.
During the Job:
Follow any routines the parents have set.
Engage children in activities rather than just supervising.
Always keep emergency contacts and important information on hand.
After the Job:
Provide a quick recap to the parents about the session.
Leave the house as tidy as you found it.
Request a review from the parent to build your reputation on The Village Co..
Plunket Learning Hub
Plunket has some wonderful resources such as a sleeping course for babies and an Infant and Child CPR course.
Click here for free access and once completed let us know at: info@ittakesavillage.nz so we can add it to your profile.
Plunket Learning HubHow to Optimise Your Profile & Get More Jobs
Stand Out with a Strong Profile
Parents are more likely to book sitters who:
✔ Have a friendly and professional profile photo
✔ Clearly list their experience and skills
✔ Share personal qualities like patience, creativity, or first-aid training
✔ Respond quickly to messages and job requests
🚀 Pro Tip: Update your availability regularly to ensure you're visible in search results!
Booking & Communication Tips
How to Accept & Manage Bookings
📅 Check your dashboard for new job requests.
💬 Respond promptly to parents' messages.
👶 Confirm any special instructions before arriving.
Good communication builds trust and increases your chances of getting repeat bookings.
** Sample message to confirm a booking: **
"Hi [Parent’s Name], I’m looking forward to babysitting [Child’s Name] on [Date]! Just checking if there’s anything special I should know before I arrive?"
Payment & Earnings
How & When You Get Paid
💰 The Village Co. offers secure, reliable payments. Here’s how it works:
Parents pay through the app — no awkward cash exchanges!
Payments are processed within 48 hours of job completion.
You can track your earnings in your Sitter Dashboard.
Want to increase your earnings? ⭐ Get more bookings by maintaining a high rating and being responsive to parents!
FAQ & Troubleshooting
Common Questions from Sitters
❓How do I set my hourly rate?
💡 Rates are preset at $25.00 but you can adjust the rate at anytime. Just be aware that you are competing with other babysitters on the platform.
❓What if I need to cancel a booking?
💡 We understand that life happens! However, cancellations should be rare. Always give parents at least 24 hours' notice if you need to cancel.
❓Can I decline a job request?
💡 Yes! You’re in control of your schedule. If a job doesn’t fit, simply decline it through the app.
For more detailed support send us an email at support@ittakesavillage.nz.
We’re Here for You!
You’re an important part of The Village Co. community, and we’re committed to supporting you every step of the way.
Need help? Reach out anytime:
📧 support@ittakesavillage.nz | 📞 021-199-5560
